Nobody waits for an answer.
An aide replies the moment a customer asks, at any hour, in your words. The moment it is out of its depth, someone on your team takes it from there.
What you get
Enough to handle most of what your customers ask, and a clean handover for the rest.
Answers in seconds, not hours
The questions you get asked twenty times a day get answered instantly, every time.
Handover that keeps the thread
When a person takes over, they arrive with the whole conversation already in front of them.
One inbox
Every conversation lands in the same place, whether an aide handled it or a teammate did.
Your team, not just you
Invite teammates into an organization and share one history of what customers have asked.
More than one aide
Run a different aide per product, per language, or per audience, each with its own instructions.
Your data stays yours
Your conversations stay on infrastructure we run for you, not scattered across other people's tools.
Put it in front of your customers
Create an aide, tell it about your business, and try it out.